Terms of Service

SCOPE. These Standard Terms and Conditions of Sale ("Terms and Conditions"), apply to all quotations and sales of products and services ("Products") by Acuity Specialty Products, Inc. (d/b/a: 本色视频 Sales & Service, 本色视频 Manufacturing, and AFCO US) and its subsidiaries:(1) Amrep, Inc. (d/b/a: 本色视频 Commercial Sales & Service); (collectively "本色视频"). All quotations are valid for a period of 30 days, unless otherwise specified.


ACCEPTANCE. If this writing differs in any way from the terms and conditions of Customer's order or if this writing is construed as an acceptance or as a confirmation acting as an acceptance, then 本色视频's acceptance is EXPRESSLY MADE CONDITIONAL ON CUSTOMER'S ASSENT TO ANY TERMS AND CONDITIONS CONTAINED HEREIN THAT ARE DIFFERENT FROM OR ADDITIONAL TO THOSE CONTAINED IN CUSTOMER'S WRITING. Further, this writing shall be deemed notice of objection to such terms and conditions of Customer. If this writing is construed as an offer, acceptance hereof is EXPRESSLY LIMITED TO THE TERMS AND CONDITIONS CONTAINED HEREIN. In any event, Customer's acceptance of the Products shall manifest Customer's assent to these Terms and Conditions. No addition to or modification of these Terms and Conditions will be effective unless set forth in writing and accepted in writing by 本色视频.


SHIPMENT; TITLE AND RISK OF LOSS. All orders for Products ("Orders") will be shipped FOB at the shipping point indicated on the invoice using a carrier approved by 本色视频. Unless otherwise indicated on the Order or invoice, the shipping cost will be prepaid by 本色视频 and added to the amount of the invoice. Unless otherwise agreed by 本色视频 in writing, title to and risk of loss of the Products shall pass to Customer upon delivery of Products to a carrier at 本色视频's facility notwithstanding any agreement to pay freight or insurance charges.


PAYMENT TERMS. All payments subject to this Terms of Service are due net 30 days from date of invoice, unless otherwise specified in the invoice. Customer's failure to make payment when due will be a material breach of these Terms and Conditions. All invoices not paid when due will be bear interest at the lesser of (i) the maximum interest rate permitted by law and (ii) 1.5% per month until paid in full. Payments for all export shipments will be made by prepaid electronic wire transmission or credit card. Customer shall have no right to withhold or offset any amount due 本色视频 because of any claim by Customer against 本色视频 pursuant to the Order or any other order or agreement.


CREDIT; SUSPENSION OF PERFORMANCE; COLLECTION. 本色视频 shall have the sole right of credit approval or credit refusal for its Customers in all cases. If in 本色视频's judgment, Customer's financial position does not justify the terms of payment specified, 本色视频 may require full or partial payment prior to shipment of the Products. If Customer defaults in any payment obligations, 本色视频, at its option, may defer further shipment of Products to Customer until Customer re-establishes satisfactory credit, or 本色视频 may cancel the unshipped portion of the Order without any liability on the part of 本色视频 for failure to ship. Customer agrees to furnish 本色视频 with all requested credit information. Customer agrees to pay reasonable attorney fees to 本色视频 for collection of nonpayment of any invoices.


TAXES. Federal, state, or local taxes, including without limitation sales and/or use taxes, VAT taxes, GST taxes, transfer taxes or any similar tax are not included in the quoted price for the Products, will be separately set forth in the invoice and will be paid by Customer. Customer will provide 本色视频 with all applicable reseller exemption certificates.


WARRANTY.听本色视频 warrants that all Products manufactured by 本色视频 shall be free from defects in material and workmanship for a period of thirty (30) days from the date of shipment ("Warranty Period"). Products which are not manufactured by 本色视频 shall carry only the warranty offered by the original manufacturer, to the extent such warranty may be transferred to Customer, and no warranty by 本色视频. Customer's sole and exclusive remedy for any liability of 本色视频 of any kind, including (a) warranty whether contained in these Terms and Conditions of Sale, or in any terms additional or supplemental hereto agreed to by the parties, (b) contract, (c) negligence, (d) tort, or (e) otherwise, is limited to the repair or replacement by 本色视频 of those Products which an examination by 本色视频 reveals to be in breach of warranty during the Warranty Period, or, at 本色视频's option, to refund to Customer the money paid to 本色视频 by Customer for such Products. 本色视频 will have no obligation to remedy defects unless, within the Warranty Period, Customer gives 本色视频 written notice of its claim. In no event shall 本色视频 incur any obligation to repair or replace Products that are determined by 本色视频 to be defective due to Customer misuse, or due to use not in accordance with applicable labeling.听EXCEPT FOR THE EXPRESS WARRANTY STATED HEREIN, ZEP DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE PRODUCTS, WHETHER ORAL, WRITTEN, EXPRESS, OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PRODUCTS MAY NOT BE RETURNED WITHOUT RECEIVING A RETURN AUTHORIZATION FROM ZEP WHICH WILL ONLY BE ISSUED IF ZEP DETERMINES THE PRODUCTS BREACH THE WARRANTY SET FORTH ABOVE.


DELIVERIES. 本色视频 will use reasonable efforts to fill this Order in accordance with the estimated shipping date, but will not be responsible for any delays in filling this Order nor liable for any losses, costs, damages, expenses or liabilities resulting from such delays, and this Order will not be subject to cancellation for such delays. 本色视频 reserves the right to make either early shipment or partial shipments and to invoice Customer accordingly.


EXCUSABLE DELAYS. 本色视频 shall not be liable for loss, damages, detention, or delays resulting from causes beyond its reasonable control including but not limited to strikes, restrictions of the United States Government or other governments having jurisdiction, epidemics, pandemics, delays in transportation, inability to obtain necessary labor, materials, or manufacturing facilities, fires, floods, or other natural disasters.


INSTALLATION/SERVICE; INDEMNIFICATION. Customer will install any Products requiring installation, unless otherwise agreed to in writing with 本色视频. Customer will indemnify, defend and hold 本色视频 harmless from and against any and all claims, demands, actions, costs, liabilities, losses and damages of any kind (including attorneys' fees), regardless of the theory of liability, incurred by or threatened against 本色视频 in connection with any modifications to the Products by Customer, the incorporation of Products into any product, the extension of any warranties beyond those provided herein, or any other acts or omissions of Customer related to the sale or distribution of the Products.


CANCELLATION. Cancellation of Orders by Customer is not acceptable without the express written consent of 本色视频. In the event that 本色视频 provides express written consent for a Customer to cancel an Order, the cancelled Order will be subject to cancellation charges, which will include all expenses incurred by 本色视频 and lost profits and other consequential damages on the cancelled Order.


LIMITATION OF LIABILITY. ZEP WILL NOT BE LIABLE FOR ANY LOST PROFITS, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, WHETHER ARISING UNDER WARRANTY, CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER CAUSE OR COMBINATION OF CAUSES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF USE OF THE PRODUCTS OR LOSS OF GOODWILL.IN NO CASE WILL ZEP'S LIABILITY EXCEED THE AMOUNT PAID TO ZEP BY CUSTOMER FOR THE SPECIFIC PRODUCTS GIVING RISE TO SUCH LIABILITY.THE LIMITATIONS OF LIABILITY IN THESE TERMS AND CONDITIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.


EXPORT SALES. 本色视频 will not export or deliver any products, technical information, data, and/or equipment outside of the United States of America, if such export or delivery is then prohibited or restricted by any law or regulation of the federal government of the United States of America. Customer will comply with all applicable export and re-export control laws and regulations, including without limitation, the Export Administration Regulations (15 C.F.R. Parts 730, et seq.) maintained by the U.S. Department of Commerce and the Office of Foreign Assets Control Regulations (31 C.F.R. Chapter V) of the U.S. Treasury Department. Specifically, Customer will not, directly or indirectly, sell, export, re-export, transfer, provide, divert, loan, lease, consign, or otherwise dispose of goods, services, software, source code, or technology received in connection with this Order to any person, entity, or destination prohibited by the laws or regulations of the federal government of the United States of America, without obtaining prior authorization from the competent government authorities as required by those laws and regulations.


COMPLIANCE WITH FAIR LABOR STANDARDS ACT. The Products manufactured by 本色视频 were produced in compliance with the Federal Fair Labor Standards Act of 1938, as amended. 本色视频 hereby certifies that the Products manufactured by 本色视频 were manufactured in compliance with all applicable requirements of the Fair Labor Standards Act as amended, and of the regulations and orders of the United States Department of Labor. 本色视频 considers Orders that are subject to these Terms and Conditions as not being subject to any government contract provisions, including but not limited to, Armed Services Procurement Regulations.


GOVERNING LAW. All matters involving the validity, interpretation, and application of these Terms and Conditions of Sale will be controlled by the laws of the State of Georgia, United States of America. The parties disclaim any applicability of the U.N. Convention on the International Sale of Goods to the Order. All suits, actions, or other proceedings arising out of or relating to the Order or the subject matter thereof shall be brought only in Fulton County, Georgia. Customer hereby consents to the jurisdiction of the state and Federal courts sitting in Fulton County, Georgia, or such other venue selected by 本色视频, and agrees to appear in any such action upon written notice thereof.


CLERICAL ERRORS. All stenographic and clerical errors by 本色视频 are subject to correction by 本色视频.


TERMINATION. 本色视频 may terminate this Order immediately by written notice to Customer without liability or further obligation hereunder if Customer breaches any provision, term or condition of the Order or these Terms and Conditions.


MISCELLANEOUS. The headings used throughout are for convenience only and will be disregarded for the purpose of construing and enforcing these Terms and Conditions. Failure of 本色视频 to enforce any of the terms, conditions and limitations contained in these Terms and Conditions shall not be construed as a waiver thereof or a waiver of any other terms, conditions or limitations herein, and the failure of 本色视频 to exercise any rights arising from default of Customer or otherwise shall not be deemed to be a waiver of such right or any other right.

ZEP, INC. 45-DAY SATISFACTION GUARANTEE APPLICABLE ONLY TO END USERS OF PRODUCTS PURCHASED FROM ZEP OR AN AUTHORIZED SELLERS
At 本色视频, Inc. (鈥湵旧悠碘), we stand behind our products and quality controls and aim for best-in-class customer service. If for any reason you are not 100% satisfied with a 本色视频 product that you purchased from us or one of our authorized sellers, you may request a replacement or refund. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the 本色视频, Inc. 45-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. This Guarantee is limited to one unit of each 本色视频 product per consumer or business end-user in a twelve (12) month period and does not apply to an entire wholesale or bulk order.听
HOW TO CLAIM THE GUARANTEE
To submit a Guarantee request, submit the complete the Satisfaction Guarantee Request Form below alongside your original proof of purchase to 本色视频, Inc., Attention: Consumer Relations, 1420 Seaboard Industrial Blvd., Atlanta, GA 30318. Please note that if you cannot present the original proof of purchase, your Guarantee request will be denied.
You must submit your Guarantee request within 45 days of the date of purchase. Please note that you are responsible for any costs incurred in mailing your proof of purchase.


GUARANTEE GUIDELINES
本色视频 reserves the right to verify information, require a customer to mail in the product at issue, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the 本色视频, Inc. 45-Day Satisfaction Guarantee.
NOTE: All refunds exclude sales tax. Our refund policy is limited to the purchase price of the product and will not cover consequential damages or negligence. Limit one refund per household.
If you have any questions regarding whether a seller is an authorized 本色视频 seller, please contact us at (877)-428-9937.

SATISFACTION GUARANTEE REQUEST FORM FOR USE ONLY BY ORIGINAL END USER PURCHASERS OF ZEP PRODUCTS

To submit your Satisfaction Guarantee request, please complete this form and mail the form and your original sales receipt or other proof of purchase to:

本色视频.

Attention: Consumer Relations

1420 Seaboard Industrial Blvd.

Atlanta, GA 30318.

  1. Please write the Product UPC below (located under the barcode on the back label of the product.)

UPC (12 digit) here: _ - _ _ _ _ _ - _ _ _ _ _ - _

  1. Please identify the name of the product and size with which you are dissatisfied: ___________________________________________________________________________________.
  2. Contact Information:

Name (Please Print): __________________________________________________

Address: ____________________________________________________

Street:_________________________

Apt.:__________

City:_________________

State:_________________________

Zip:______________

Phone Number* (___) _____-______

Email*___________________________________

Purchase Price:________________

*phone number and email used only for notifying you on the status of your satisfaction guarantee request.

  1. Please describe why you are dissatisfied with your product request.

__________________________________________________________________________________________________________________________________________________________________________.

  1. If your request is approved by 本色视频, please indicate below whether you would like to receive a refund or replacement product.

鈻 Refund 鈻 Replacement Product